Frequently Asked Questions
Find answers to common questions about hosting your event or function at The Alpine Hotel.
Your function is held in a private space exclusively for your group. You won't share the area with other guests or events. Our function rooms are completely separate from the main hotel operations, ensuring your celebration remains intimate and undisturbed.
Yes, you will have dedicated staff members assigned to your event from start to finish. Your team will include a function coordinator who handles all the details, plus service staff who will look after your guests throughout the event. They'll ensure everything runs smoothly so you can relax and enjoy your celebration.
No, our staff will provide full table service throughout your event. Drinks will be brought directly to you and your guests. If you've arranged a bar tab or beverage package, your service team will keep glasses topped up. For cash bar arrangements, staff will take orders and handle payments at your table.
Free parking is available on-site for all function guests. We have a large car park that can accommodate most events. For larger functions, we can provide directions to additional nearby parking options. Please let us know your expected guest numbers so we can advise accordingly.
Alpine Hotel offers comfortable accommodation for guests who wish to stay overnight. This is particularly popular for evening events where guests may prefer not to drive home. We offer special rates for function guests, and rooms can be booked directly through our main website at alpineretreat.com.au. We recommend booking early, especially for weekend events.
Absolutely! You're welcome to bring decorations to personalise your space. We just ask that you avoid anything that could damage walls or fixtures (no nails, tape that leaves residue, etc.). Your function coordinator can advise on what's possible and help with setup if needed. Many suppliers also offer delivery and setup services.
We understand plans can change. Your deposit is refundable if you cancel more than 30 days before your event. Cancellations within 30 days may forfeit the deposit, though we'll always try to work with you to reschedule if possible. Full details are included in your booking agreement.
Yes, we cater for all dietary requirements including vegetarian, vegan, gluten-free, dairy-free, and allergies. Simply let us know your guests' needs when finalising your menu, and our kitchen team will prepare suitable alternatives. We take allergies very seriously and maintain strict protocols to prevent cross-contamination.
Still Have Questions?
Our events team is here to help you plan your perfect function.